Well, technically I'm on off today; block leave starts tomorrow till next Fri :) Wanted to do my photoshoot this week before goin to Bali next week to relax but Tucky's not free this week so gota postpone till June. Then intially Dar wanted to go to Indonesia to look @ some boats but my cousin didn't reply our email and we didn't want it to be a wasted trip so decided not to go but instead hopefully spend some time this week settling some wedding stuff.
Was kinda bombarded by phonecalls from office tdy; actually was contemplating whether to cancel my off today coz they were actually short of staff but wanted to acc Dar to the eye Dr so decided to heck it. First call fr office came in the am to call some HR gal then subsequently had another 2 calls wrt 2 a cx and also coz they didn't really know how to do e inventory to the staff. Sometimes I really thnk the call centre service sucks big time and I dunno if it is coz of the foreign "talent" they employ and to thnk they juz won some award... GEEZ! Wat hap was that this cx actually came to the branch 3 times to try to find out why there was a transaction which he claimed he didn't do. When he came the 2nd time, the retail side of the call centre actually called him to do some verification and told him that they would get back to him but they didn't. Partly my fault as well coz I didn't follow up w call centre. Cx came again on Mon and I asked call centre to help but they needed verification so I asked them to call cx. (n then e spastic thng is dat, retail side wldn't call the cx so cx wld ultimately have to call retail side... sounds confusing rites?) So the gal called e cx but cldn't contact cx n left a msg w the cx to call back call centre. I told e gal 2 keep tryin 2 call the cx coz he was already an unhappy cx but she insisted that they haf left a msg and didn't want any call back. Well, I managed to contact the cx ystd n told him 2 call the call centre 2 lk 4 dat gal but guess what, apparantly he did call the call centre, but cldn't get thru n so left a msg to be called back but NO ONE CALLED HIM BACK!!! so back he went 2 e branch again tdy n he was fuming!!! That's why my colleague had 2 call me since I was the one liasing for cx. V bad service isn't it? I wldn't b surprised if the matter is still not resolved coz somehow 1 side can see the transaction n the other side cant so I also won't b suprised if he complained n actually I hope that he WOULD call complain haha. N there was this other time when I called wrt some other cx transaction the gal totally didn't understand what I was toking abt even aft explaining like 5 times which got me so irritated that I juz hung up the phone on her :P
That aside, I q enjoyed myself tdy, spending it w Dar :) we ran some errands, had lunch @ Old Airport Mkt whr I had yummy n cheap spaghetti n we went to watch Ironman. It was indeed q good!!! Well worth my $12! Being the cheapo that I was, wanted to use my smart$ to change for the tickets but was told that I cld only use it to the tickets that had free listing. But in any case had a discount w the Cr card so juz as well. Dar enjoyed the show as well coz he found it q realistic :) n watching it on a wkday afternoon meant that there weren't too many pp as well. n it's been a really lg time since we have watched a show in the cinema... since we r always watching dvds instead.
For the remaining days, gotta get all the timings/dates for the wedding customaries (coz the dates they gave us were all in the lunar 7th mth n Dar wasn't v comfy), Dar 2 do his fitting n finalise his guest list n hopefully for him to do his fitting. Oh n 2 finalise the videographer which I have been procrastinating like forever!!! Hope everything works out coz the date is drawing nearer n nearer...
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